Frequently Asked Questions
Everything you need to know about your Astr shopping experience.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I find my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary fit may run slightly smaller than traditional brands.
Can I track my order?
Yes, once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible payment options through Afterpay.
Are your materials sustainably sourced?
Astr is committed to ethical manufacturing. We are increasingly incorporating recycled fabrics and organic cotton into our collections to reduce our environmental footprint.